Search found 17 matches

by RunBanjoRun
Thu Jan 02, 2020 9:50 am
Forum: Website Discussion
Topic: Errors posting on the forum
Replies: 0
Views: 36

Errors posting on the forum

Hi All We have had a few reports of errors (usually "403" errors) when trying to post content on the forum. Due to the nature of these errors, we need to fix them on a case by case basis with security changes on the server. If you do have a problem posting here then please send me an email to david@...
by RunBanjoRun
Sun Jul 14, 2019 10:02 am
Forum: Website Discussion
Topic: Is something wrong with the online store?
Replies: 10
Views: 3545

Re: Is something wrong with the online store?

Hello Triona Please could you email me the contents of your post? david@brendan-power.com We have been fixing these issues with the assistance of our hosting providers. This was the diagnosis: "The problems posts have been causing the ModSecurity module on the server to be triggered. In turn, this c...
by RunBanjoRun
Wed Jun 19, 2019 5:28 pm
Forum: Website Discussion
Topic: Is something wrong with the online store?
Replies: 10
Views: 3545

Re: Is something wrong with the online store?

Thank you for all that very useful feedback, Triona.

For the error messages you and others are sometimes getting when posting on here, we have today made some permissions changes which we expect to have fixed the issue. If not, please do let me know.
by RunBanjoRun
Wed Jun 19, 2019 12:58 pm
Forum: Brendan's Custom Harmonicas, Tunings, etc
Topic: Introducing the GASKET-VALVE System
Replies: 22
Views: 8834

Re: Introducing the GASKET-VALVE System

We will add the gaskets into your order for you.

Thanks for finding the issue with that particular combination - now fixed.
by RunBanjoRun
Wed Jun 19, 2019 8:06 am
Forum: Brendan's Custom Harmonicas, Tunings, etc
Topic: Introducing the GASKET-VALVE System
Replies: 22
Views: 8834

Re: Introducing the GASKET-VALVE System

Hi Edvin

Sorry for the trouble you have had ordering. We made a lot of changes to the site yesterday. I have just tried to order what you listed and it is working for me, so please could you try again?
by RunBanjoRun
Tue Jun 18, 2019 1:48 pm
Forum: Website Discussion
Topic: Is something wrong with the online store?
Replies: 10
Views: 3545

Re: Is something wrong with the online store?

Thanks Triona. I will look into that error on the forum for you.

In terms of finding things on the site, we are also looking into bringing back a search function. Feel free to let me know if you have any other ideas or requests.
by RunBanjoRun
Tue Jun 18, 2019 12:18 pm
Forum: Website Discussion
Topic: Is something wrong with the online store?
Replies: 10
Views: 3545

Re: Is something wrong with the online store?

I did have some problems a while ago but i discoverd that my problem was that i was ordering from my phone. Everything was solved when i switched to my computer. Hello Lizzy. Ordering should work from all devices so please do report any problems you encounter. As well as the new shopping cart inter...
by RunBanjoRun
Tue Jun 18, 2019 9:09 am
Forum: Website Discussion
Topic: Is something wrong with the online store?
Replies: 10
Views: 3545

Re: Is something wrong with the online store?

Hello Edvin

Someone else reported the same issue a few days ago, despite other orders coming in. I think it might be an issue with browser autofill with this cart system.

However, from today we are now using a new version of the shopping cart. Could you please try again?

David
by RunBanjoRun
Mon May 28, 2018 11:42 pm
Forum: Brendan's Custom Harmonicas, Tunings, etc
Topic: The SlipSlider - a Revolutionary Blues Harp.
Replies: 88
Views: 35633

Re: The SlipSlider - a Revolutionary Blues Harp.

Hello Lizzy

Yes, I will send you a private message with a link.